Facebook and Twitter can be used as a more approachable way of communicating with your clients. Social media is becoming more and more necessary for modern businesses to thrive, and yours shouldn't be any different. With these new outlets, you can upload photos and videos of tips for potential clients, of available houses, or even of you and your team.
While all social media can have the same goal in mind, different outlets can accomplish different tasks.
Facebook:
- For a business, it would be best to use a "Fan Page." There is no friend cap and with this type of page, clients are free to join simply by "Liking" the page.
- Able to start discussion threads on a dedicated page, labeled "Discussions."
- Able to send out mass messages to all members.
- Instant messaging through "Facebook Chat."
- Real-time updates about your business.
- One-on-one messaging between clients.
- 140-character limit means smaller messages and faster responses.
Social media isn't for kids anymore. It's now a serious way to market yourself and connect with your clients in a friendly manner. Social media sites are easy to use, easy to manage, and best of all they're free.
These days, there are more ways to engage your clients than e-mail, so consider using sites like Facebook and Twitter, which many of your clients already enjoy using every day!
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